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Once relied on as a strong guide of which hotel to stay in or where to take a loved one for a good meal, the public rating system none of us can now escape has become a farce. Kate Emery explains why.

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Kate Emery: Why it’s time to review the five-star review

Main Image: Once relied on as a strong guide of which hotel to stay in or where to take a loved one for a good meal, the public rating system none of us can now escape has become a farce. Kate Emery explains why. Credit: Supplied

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